Advantage Carpet & Upholstery Cleaning (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website at https://advantagecarpet.ca.
By using our site, you agree to the terms outlined in this policy.
1. Information We Collect
We collect two types of information:
a. Personal Information (provided by you):
When you contact us through forms, request a quote, or communicate via email or phone, we may collect:
- Name
- Email address
- Phone number
- Address (for service appointments)
- Any other information you choose to provide
b. Non-Personal Information (automatically collected):
When you browse our website, we may collect technical data such as:
- Browser type and version
- IP address
- Pages visited and time spent
- Device type
- Referring website
2. How We Use Your Information
We use the collected information to:
- Respond to service inquiries or quote requests
- Schedule and provide cleaning services
- Improve our website and services
- Send updates or promotional offers (only if you’ve opted in)
- Maintain internal records
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website or servicing you, provided they agree to keep this information confidential.
We may also disclose information when legally required to comply with laws or enforce our site policies.
4. Cookies
Our site may use cookies to enhance your browsing experience and collect usage data. You can disable cookies through your browser settings, but doing so may affect site functionality.
5. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time (if applicable)
To exercise these rights, contact us using the information below.